Get in Touch
Tell us about your business, and we'll connect you with the right person. You'll speak to a real payments expert who can answer technical questions and talk strategy — skip the sales script.
When payments fail, growth stalls. We needed one solution to handle a global customer base — smart routing, real-time visibility and intelligent orchestration logic, all in one place. The moment we had that, everything changed.
When payments fail, growth stalls.
We needed one solution to handle a global customer base — smart routing, real-time visibility and intelligent orchestration logic, all in one place. The moment we had that, everything changed.
How it works
Our quick and easy onboarding process at a glance.
Submit the form
Share a few quick details to help us connect you with the right expert.
Discovery call
A payments specialist reaches out to discuss your needs.
Product demo
See a live demo of the platform and explore how it fits your business.
Custom quote
Receive a custom payments plan tailored to your processing volume.
Onboarding
Go live smoothly with dedicated support and clear documentation.
Speak to a real payments expert — not a sales script.
Trusted by industry leaders in 32+ countries
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Frequently asked questions
Enterprise customers get a named account manager and an implementation engineer, plus 24/7 priority support. SMBs are supported by our customer success team via chat, email, and self-serve resources.
Pay.com operates under licensed entities in the regions where it acquires, including payment institution and electronic money licences with relevant regulators. Specific licensing details are available on request as part of due diligence.
The platform runs across multiple availability zones and regions with active-active redundancy, automated failover, and continuous monitoring. We target 99.99% uptime and publish a public status page with real-time and historical performance.
Pay.com combines orchestration with its own licensed acquiring, a network-token-ready vault, and an AI-driven authorization engine, so you're not just routing, you're optimizing. You also own your data and tokens, which gives you true portability and leverage when negotiating with providers.
Both. Pay.com offers its own licensed acquiring in key markets and also connects to third-party acquirers, banks, and APM providers worldwide. That means you can use Pay.com end-to-end or keep your existing providers and let Pay.com orchestrate across them.
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